Privacy Policy

Last updated: September 2026

1. Introduction

This Privacy Policy explains how Greenwood Finlore collects, uses, stores and protects your personal information when you use greenwoodfinlore-au.com and its related services. By using the platform you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Registration details you provide, including your first and last name, email address and phone number.
• Account activity such as deposits, trades, withdrawals and settings.
• Technical data such as IP address, browser type, device type and pages visited.
• Verification documents where required by law, such as proof of identity.

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process transactions and respond to support requests.
• Comply with anti-money laundering and identity verification laws.
• Improve the platform and prevent fraud and abuse.
• Send service updates and, where you consent, marketing communications.

4. Cookies And Tracking

The website uses cookies and similar technologies to keep you signed in, remember your preferences and understand how visitors use the site. You can control cookies through your browser settings at any time.

5. Sharing And Disclosure

We do not sell your personal information. We share it only with service providers who help us run the platform, with regulatory authorities where required by law, and with third parties when necessary to protect our rights or the safety of our users.

6. Data Security

Your data is protected with 256-bit SSL encryption in transit and industry standard safeguards at rest. Access to personal information is restricted to authorised staff who need it to do their jobs. No method of transmission or storage is completely secure, but we work continuously to protect your information.

7. Your Rights

You may request access to, correction of or deletion of your personal information at any time by contacting us at support@greenwoodfinlore-au.com. We will respond to reasonable requests within the timeframes required by applicable law.

8. Retention

We keep your personal information only as long as needed to provide the services and to meet our legal obligations. When information is no longer required it is securely deleted or anonymised.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date. Continued use of the platform after changes means you accept the updated policy.

10. Contact

Questions about this policy can be sent to support@greenwoodfinlore-au.com. We are happy to explain how your data is handled.